DoControl experienced a minor incident on July 9, 2024 affecting Google Apps Drive and Workflow, lasting 18d 16h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 09, 2024, 05:54 PM UTC
We are experiencing issue of not getting part of the events, google is investigating with us why is it happening.
- investigating Jul 10, 2024, 08:45 AM UTC
Google's engineering team is investigating this issue with a high-priority ticket.
- investigating Jul 10, 2024, 06:07 PM UTC
Google acknowledged they got similar reports from different customers, working on investigating and solving it
- identified Jul 10, 2024, 11:59 PM UTC
We implemented a work around, this work around should solve the issue with slightly delay of assets sync updates. Google identifies the RC related to another ticket they have, their engineering team is working to resolve it.
- monitoring Jul 18, 2024, 08:21 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 28, 2024, 10:47 AM UTC
This incident has been resolved.