DoControl incident

Identities module may experience slowdowns and unavailability.

Minor Resolved View vendor source →

DoControl experienced a minor incident on January 8, 2025 affecting Graphql Api, lasting 1d 7h. The incident has been resolved; the full update timeline is below.

Started
Jan 08, 2025, 11:28 AM UTC
Resolved
Jan 09, 2025, 07:04 PM UTC
Duration
1d 7h
Detected by Pingoru
Jan 08, 2025, 11:28 AM UTC

Affected components

Graphql Api

Update timeline

  1. investigating Jan 08, 2025, 11:28 AM UTC

    We are currently investigating this issue.

  2. identified Jan 08, 2025, 12:37 PM UTC

    We have Identified the root cause and operating to restore all services

  3. identified Jan 08, 2025, 12:41 PM UTC

    former employee widget is unavailable.

  4. monitoring Jan 08, 2025, 02:07 PM UTC

    Monitoring our services and gradually opening up the Identities module

  5. resolved Jan 09, 2025, 07:04 PM UTC

    Incident was resolved