DocNetwork experienced a critical incident on July 2, 2019 affecting Application, lasting 31m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 02, 2019, 01:53 PM UTC
Cloudflare, our domain name service (DNS) and content delivery network (CDN) provider, is experiencing an outage, which is impacting access to our application. Our team is actively investigating.
- resolved Jul 02, 2019, 02:24 PM UTC
Systems are now operational, and we are continuing to monitor the situation. Between 9:45am and 10:07am ET we experienced an outage with our domain name service (DNS) provider Cloudflare. Cloudflare provides internet routing for a wide range of companies including Zendesk, Uber, and Discord who also experienced a service disruption. As a result of this outage, DocNetwork will begin developing a backup DNS to minimize disruption should Cloudflare experience this issue again.