DocNetwork experienced a minor incident on May 23, 2022 affecting Application, lasting 1h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Application
Update timeline
- investigating May 23, 2022, 01:13 PM UTC
We've received numerous reports that image and document uploads are not functioning correctly in the app. We've reproduced the problem and are actively investigating.
- investigating May 23, 2022, 01:46 PM UTC
We're continuing to investigate, but haven't identified a root cause yet.
- monitoring May 23, 2022, 01:54 PM UTC
We've identified and implemented a fix for the problem. We're continuing to monitor error rates.
- resolved May 23, 2022, 02:53 PM UTC
Error rates remain low and upload functionality remains normal.