DocNetwork experienced a major incident on April 12, 2023 affecting Application, lasting 16m. The incident has been resolved; the full update timeline is below.
Affected components
Application
Update timeline
- identified Apr 12, 2023, 08:37 PM UTC
Some organizations are currently unable to load profile records in our application. We know the cause of the problem and are deploying a fix.
- monitoring Apr 12, 2023, 08:48 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 12, 2023, 08:54 PM UTC
This incident has been resolved. Our engineers will continue to monitor behavior and respond as necessary.