DocNetwork incident

DocNetwork's corporate web site offline

Critical Resolved View vendor source →

DocNetwork experienced a critical incident on January 5, 2024 affecting Website, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Jan 05, 2024, 07:04 PM UTC
Resolved
Jan 05, 2024, 07:24 PM UTC
Duration
20m
Detected by Pingoru
Jan 05, 2024, 07:04 PM UTC

Affected components

Website

Update timeline

  1. identified Jan 05, 2024, 07:04 PM UTC

    DocNetwork's company web site is currently offline. We see the problem and are working to restore the site. This does NOT affect services and applications provided by DocNetwork to our customers.

  2. resolved Jan 05, 2024, 07:24 PM UTC

    DocNetwork's company web site is back online. No CampDoc or SchoolDoc users were affected by this problem, which was restricted to our marketing sites only.