DocNetwork incident

Application offline

Notice Resolved View vendor source →

DocNetwork experienced a notice incident on December 14, 2022 affecting Application, lasting 1h 34m. The incident has been resolved; the full update timeline is below.

Started
Dec 14, 2022, 07:21 PM UTC
Resolved
Dec 14, 2022, 08:55 PM UTC
Duration
1h 34m
Detected by Pingoru
Dec 14, 2022, 07:21 PM UTC

Affected components

Application

Update timeline

  1. investigating Dec 14, 2022, 07:21 PM UTC

    Our application is unavailable. Our engineering team is investigating.

  2. investigating Dec 14, 2022, 07:35 PM UTC

    We are continuing to investigate this issue.

  3. investigating Dec 14, 2022, 07:56 PM UTC

    We've identified the problem and working to bring the application back. Next update will be in 15 minutes or upon restoration.

  4. investigating Dec 14, 2022, 08:19 PM UTC

    We've identified the problem and are working to bring the application back. Next update will be in 15 minutes or upon restoration.

  5. investigating Dec 14, 2022, 08:46 PM UTC

    The DocNetwork application is now available. Some reporting functions remain unavailable. We are working to restore those as soon as possible.

  6. investigating Dec 14, 2022, 08:51 PM UTC

    Full reporting functionality has been restored. Our engineers will continue to monitor systems to ensure availability from here.

  7. resolved Dec 14, 2022, 08:55 PM UTC

    This incident has been resolved.