DocNetwork experienced a notice incident on January 5, 2023 affecting Application, lasting 16m. The incident has been resolved; the full update timeline is below.
Affected components
Application
Update timeline
- investigating Jan 05, 2023, 06:52 PM UTC
We're investigating a problem with logins to our applications. Users report seeing Forbidden when trying to reach our application. Our team is investigating the problem and will send updates when we know more.
- identified Jan 05, 2023, 06:55 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 05, 2023, 06:57 PM UTC
A fix has been implemented and we're monitoring the results before declaring the incident Resolved.
- resolved Jan 05, 2023, 07:08 PM UTC
This incident has been resolved. We'll continue to monitor our systems to ensure application uptime.