Dock experienced a major incident on October 20, 2025 affecting Web Application, lasting 5h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 20, 2025, 03:50 PM UTC
Dock is impacted by the widespread AWS outage. We are actively monitoring.
- monitoring Oct 20, 2025, 08:18 PM UTC
We are continuing to monitor the ongoing AWS incident, which remains in a degraded state. At this time, our services are operating normally and we are not observing customer impact. We will remain vigilant and continue to monitor the situation closely until AWS confirms full resolution. If conditions change, we will provide further updates.
- monitoring Oct 20, 2025, 08:30 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 20, 2025, 09:09 PM UTC
We have been closely monitoring the AWS incident and allowed for an observation period to ensure stability. During this time, we have not experienced any degraded performance. Based on these results, we are now moving this incident to Resolved. Thank you for your patience while we monitored this issue.