DocEvent experienced a minor incident on May 17, 2022, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved May 17, 2022, 08:27 AM UTC
Type: Incident Duration: 4 hours and 1 minute Affected Components: SFS May 17, 12:27:45 GMT+0 - Resolved - We're marking this as resolved, and will continue monitoring. May 17, 08:27:00 GMT+0 - Investigating - We are currently investigating this incident. We have put mitigations in place, and our monitoring has shown degraded service during this period. This means some data IPs were unavailable. This only affects sftp connections not going through our load balancer / static IPs. May 17, 08:50:00 GMT+0 - Monitoring - Note, this affects only eu-west-1, not us-east-1 as previously tagged. May 17, 08:45:00 GMT+0 - Monitoring - We have been blocking traffic, rerouting and monitoring.