DocEvent incident

Issue in authentication which is affecting all regions

Minor Resolved View vendor source →

DocEvent experienced a minor incident on May 10, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 10, 2024, 02:25 PM UTC
Resolved
May 10, 2024, 02:25 PM UTC
Duration
—
Detected by Pingoru
May 10, 2024, 02:25 PM UTC

Update timeline

  1. resolved May 10, 2024, 02:25 PM UTC

    Type: Incident Duration: 1 hour and 8 minutes Affected Components: SFS, Public API, SFS, SFS, Public API, Channels, Console, Console, Console, Public API May 10, 15:17:20 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. May 10, 14:43:46 GMT+0 - Identified - We have identified the issue and are upgrading some clusters to manage database load May 10, 14:50:30 GMT+0 - Identified - We are continuing to work on a fix for this incident. May 10, 15:12:32 GMT+0 - Identified - The fix to upgrade the deployment is currently in progress. May 10, 15:32:52 GMT+0 - Resolved - This incident has been resolved. May 10, 14:25:20 GMT+0 - Investigating - We are currently investigating this incident.