DocEvent incident

Issue with downloads for all services except for S3

Minor Resolved View vendor source →

DocEvent experienced a minor incident on June 12, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2024, 04:25 AM UTC
Resolved
Jun 12, 2024, 04:25 AM UTC
Duration
—
Detected by Pingoru
Jun 12, 2024, 04:25 AM UTC

Update timeline

  1. resolved Jun 12, 2024, 04:25 AM UTC

    Type: Incident Duration: 5 hours and 55 minutes Affected Components: SFS, SFS, SFS Jun 12, 04:25:00 GMT+0 - Identified - An update was released to a canary deployment to initially us-east-1 region, then ap-southeast-2 and eu-west-1, this caused errors to occur occasionally for GET requests for all services except for S3. This deployment was later rolled out wider within all regions, as the deployment rolled out more errors were found with GET requests. This release has now been rolled back and has since been resolved. The root cause of the issue in the deployment has since been found. This incident has been resolved. Jun 12, 14:00:00 GMT+0 - Resolved - This incident has been resolved.