DocEvent experienced a major incident on June 13, 2023, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jun 13, 2023, 08:00 PM UTC
Type: Incident Duration: 46 minutes Affected Components: Channels, Console, Public API Jun 13, 20:00:00 GMT+0 - Investigating - us-east-1 console and verification service for self-hosted instances is currently unavailable. All cloud ftp and sftp services continue to be available. AWS is having an outage in us-east-1 region for AWS Lambda and API Gateway which these services rely on. https://health.aws.amazon.com/health/status Jun 13, 20:45:41 GMT+0 - Resolved - AWS has implemented a fix, and we see services reconnecting to our APIs now. This incident has been resolved.