DocEvent incident

Degredations due to DOS

Minor Resolved View vendor source →

DocEvent experienced a minor incident on May 17, 2022, lasting 4h. The incident has been resolved; the full update timeline is below.

Started
May 17, 2022, 08:27 AM UTC
Resolved
May 17, 2022, 12:27 PM UTC
Duration
4h
Detected by Pingoru
May 17, 2022, 08:27 AM UTC

Update timeline

  1. investigating May 17, 2022, 08:27 AM UTC

    We are currently investigating this incident. We have put mitigations in place, and our monitoring has shown degraded service during this period. This means some data IPs were unavailable. This only affects sftp connections not going through our load balancer / static IPs..

  2. monitoring May 17, 2022, 08:45 AM UTC

    We have been blocking traffic, rerouting and monitoring..

  3. monitoring May 17, 2022, 08:50 AM UTC

    Note, this affects only eu-west-1, not us-east-1 as previously tagged..

  4. resolved May 17, 2022, 12:27 PM UTC

    We're marking this as resolved, and will continue monitoring..