DocEvent experienced a minor incident on June 9, 2023, lasting 1h 32m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jun 09, 2023, 11:00 PM UTC
We are currently investigating this incident..
- investigating Jun 09, 2023, 11:23 PM UTC
Our provider elastic.co is currently having an outage and it is affecting our instances from authenticating users to login to our servers. https://status.elastic.co/incidents/07bw653d2677?u=kpnld432cry6.
- identified Jun 09, 2023, 11:43 PM UTC
A new update from elastic.co We have confirmed a proxy outage for us-east-1 that impacts all communication to Elastic Cloud. A resolution is being worked on. Another update will be provided in 30m or sooner.
- identified Jun 10, 2023, 12:15 AM UTC
New update from elastic: The issue has been identified and a fix applied to a subset of proxies. Full rollout to all proxies is in progress. .
- monitoring Jun 10, 2023, 12:28 AM UTC
elastic.co have updated their us-east-1 proxies and our monitoring is returning successful results for connectivity and access..
- resolved Jun 10, 2023, 12:32 AM UTC
This incident has been resolved..