DNSimple experienced a minor incident on December 30, 2025 affecting Name Servers, lasting 1h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Name Servers
Update timeline
- investigating Dec 30, 2025, 07:03 PM UTC
We are observing degraded performance at our cache edge nodes, which may impact request latency for some users. Our team is actively investigating the cause and working to mitigate the issue.
- monitoring Dec 30, 2025, 07:44 PM UTC
We have identified the cause as an issue with a downstream infrastructure provider. Mitigation steps have been applied to stabilize our cache edge nodes, and we are closely monitoring the system while awaiting confirmation that the provider has fully recovered.
- resolved Dec 30, 2025, 08:55 PM UTC
Cache edge performance has been stable for some time, and we have seen no further issues. The incident is now closed.