DNSFilter incident

Intermittent Latency When Logging Into And Navigating The Dashboard

Minor Resolved View vendor source →

DNSFilter experienced a minor incident on November 29, 2023 affecting Front End UI, lasting 1h 54m. The incident has been resolved; the full update timeline is below.

Started
Nov 29, 2023, 05:38 PM UTC
Resolved
Nov 29, 2023, 07:32 PM UTC
Duration
1h 54m
Detected by Pingoru
Nov 29, 2023, 05:38 PM UTC

Affected components

Front End UI

Update timeline

  1. investigating Nov 29, 2023, 05:38 PM UTC

    Our engineering team is currently investigating an issue that is causing users to experience intermittent latency when logging into and navigating the dashboard. We will provide updated status as soon as possible. DNS resolution is operating normally.

  2. identified Nov 29, 2023, 05:59 PM UTC

    Our engineering team has identified the issue and are actively working to implement a fix. Updated status will be provided as soon as possible.

  3. monitoring Nov 29, 2023, 06:22 PM UTC

    Our engineering team has implemented a fix and users are now able to log into the dashboard and navigate normally. We are currently monitoring to ensure the issue has been fully resolved.

  4. resolved Nov 29, 2023, 07:32 PM UTC

    This incident has been resolved. If you need further assistance please reach out to us at [email protected]