DNSFilter incident

Dashboard Login Failure

Major Resolved View vendor source →

DNSFilter experienced a major incident on January 16, 2024 affecting Front End UI, lasting 2h 23m. The incident has been resolved; the full update timeline is below.

Started
Jan 16, 2024, 01:47 PM UTC
Resolved
Jan 16, 2024, 04:10 PM UTC
Duration
2h 23m
Detected by Pingoru
Jan 16, 2024, 01:47 PM UTC

Affected components

Front End UI

Update timeline

  1. investigating Jan 16, 2024, 01:47 PM UTC

    Our engineering team is currently investigating an issue that is preventing users from being able to log into the dashboard. We will provide updated status as soon as possible. DNS resolution is operating normally.

  2. monitoring Jan 16, 2024, 02:22 PM UTC

    Our engineering team has implemented a fix and users are again able to log into the dashboard. We are currently monitoring to ensure services remain stable.

  3. resolved Jan 16, 2024, 04:10 PM UTC

    This incident has been resolved. Please reach out to [email protected] should you need any further assistance.