DNSFilter experienced a major incident on February 12, 2025 affecting Analytics, lasting 1h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 12, 2025, 06:26 PM UTC
On Feb 12, 2025 at 17:50 UTC - We are currently investigating reports of delays affecting the processing of Query Logs and Data Exports. We understand the importance of timely access to this information and are working diligently to identify the root cause and restore normal processing speeds. During this time, query log reporting visibility may be affected. We do not anticipate any data loss. This issue is isolated to Query Log and Data Export processing; other platform functions are not impacted.
- monitoring Feb 12, 2025, 06:41 PM UTC
We have identified and resolved the technical issue. We are now monitoring system performance and expect full service restoration soon.
- resolved Feb 12, 2025, 07:29 PM UTC
This incident has now been resolved.