DNS Made Easy experienced a minor incident on September 2, 2026 affecting Constellix and Digicert DNS (Network Infrastructure), lasting 1h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 02, 2026, 08:11 PM UTC
We are currently investigating an issue preventing users with SSO enabled from logging in to their DNS accounts. DNS resolution and other DNS services are not affected. As a temporary workaround, users may access their accounts using their break-glass credentials. If you need assistance, please contact [[email protected]](mailto:[email protected]). We will provide additional updates as more information becomes available.
- investigating Sep 02, 2026, 08:18 PM UTC
**SSO Login Issues** We are currently investigating an issue preventing users with SSO enabled from logging in to their DNS accounts. DNS resolution and other DNS services are not affected. As a temporary workaround, users may access their accounts using their break-glass credentials. If you need assistance, please contact [[email protected]](mailto:[email protected]). We will provide additional updates as more information becomes available.