dLocal incident

[ACH - PSE] Apparent incident with payment processing in Colombia

Minor Resolved View vendor source →

dLocal experienced a minor incident on August 23, 2026 affecting Colombia - Payment Processors, lasting 7h 34m. The incident has been resolved; the full update timeline is below.

Started
Aug 23, 2026, 10:55 PM UTC
Resolved
Aug 24, 2026, 06:29 AM UTC
Duration
7h 34m
Detected by Pingoru
Aug 23, 2026, 10:55 PM UTC

Affected components

Colombia - Payment Processors

Update timeline

  1. investigating Aug 23, 2026, 10:55 PM UTC

    We have identified some processing issues with ACH in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Aug 24, 2026, 06:29 AM UTC

    This incident has been resolved.