dLocal incident

[Airtel] Apparent incident with payment processing in Kenya

Minor Resolved View vendor source →

dLocal experienced a minor incident on August 17, 2026 affecting Kenya - Payment Processors, lasting 2h 2m. The incident has been resolved; the full update timeline is below.

Started
Aug 17, 2026, 07:12 PM UTC
Resolved
Aug 17, 2026, 09:15 PM UTC
Duration
2h 2m
Detected by Pingoru
Aug 17, 2026, 07:12 PM UTC

Affected components

Kenya - Payment Processors

Update timeline

  1. investigating Aug 17, 2026, 07:12 PM UTC

    We have identified some processing issues with Airtel in Kenya. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Aug 17, 2026, 09:15 PM UTC

    This incident has been resolved.