dLocal incident

[Cellulant] Apparent incident with payment processing

Minor Resolved View vendor source →

dLocal experienced a minor incident on August 12, 2026 affecting Ivory Coast - Payment Processors and Kenya - Payment Processors and 1 more component, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Aug 12, 2026, 02:10 PM UTC
Resolved
Aug 12, 2026, 02:36 PM UTC
Duration
26m
Detected by Pingoru
Aug 12, 2026, 02:10 PM UTC

Affected components

Ivory Coast - Payment ProcessorsKenya - Payment ProcessorsSenegal - Payment ProcessorsUganda - Payment ProcessorsZambia - Payment Processors

Update timeline

  1. investigating Aug 12, 2026, 02:10 PM UTC

    We have identified some processing issues with Cellulant. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Aug 12, 2026, 02:36 PM UTC

    This incident has been resolved.