dLocal incident

[BAC Credomatic] Apparent incident with payment processing in Guatemala

Minor Resolved View vendor source →

dLocal experienced a minor incident on August 8, 2026 affecting Guatemala - Payment Processors, lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Aug 08, 2026, 12:31 PM UTC
Resolved
Aug 08, 2026, 12:37 PM UTC
Duration
6m
Detected by Pingoru
Aug 08, 2026, 12:31 PM UTC

Affected components

Guatemala - Payment Processors

Update timeline

  1. investigating Aug 08, 2026, 12:31 PM UTC

    We have identified some processing issues with BAC Credomatic in Guatemala. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Aug 08, 2026, 12:37 PM UTC

    This incident has been resolved.