dLocal incident

[PicPay] Apparent incident with payment processing in Brazil

dLocal experienced a minor incident on August 7, 2026 affecting Brazil - Payment Processors, lasting 10m. The incident has been resolved; the full update timeline is below.

Started: Aug 07, 2026, 03:18 AM UTC
Resolved: Aug 07, 2026, 03:29 AM UTC
Duration: 10m
Detected by Pingoru: Aug 07, 2026, 03:18 AM UTC

Affected components

Brazil - Payment Processors

Update timeline

investigating Aug 07, 2026, 03:18 AM UTC

We have identified some processing issues with PicPay in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.
resolved Aug 07, 2026, 03:29 AM UTC

This incident has been resolved.