dLocal incident

[Nequi] Apparent incident with payment processing in Colombia

Minor Resolved View vendor source →

dLocal experienced a minor incident on July 27, 2026 affecting Colombia - Payment Processors, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Jul 27, 2026, 11:18 PM UTC
Resolved
Jul 27, 2026, 11:43 PM UTC
Duration
25m
Detected by Pingoru
Jul 27, 2026, 11:18 PM UTC

Affected components

Colombia - Payment Processors

Update timeline

  1. investigating Jul 27, 2026, 11:18 PM UTC

    We have identified some processing issues with NEQUI in COLOMBIA. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Jul 27, 2026, 11:43 PM UTC

    This incident has been resolved.