dLocal incident

[NBE] Apparent incident with payment processing in Egypt

Minor Resolved View vendor source →

dLocal experienced a minor incident on April 28, 2026 affecting Egypt - Payment Processors, lasting 3h 46m. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2026, 02:22 PM UTC
Resolved
Apr 28, 2026, 06:08 PM UTC
Duration
3h 46m
Detected by Pingoru
Apr 28, 2026, 02:22 PM UTC

Affected components

Egypt - Payment Processors

Update timeline

  1. investigating Apr 28, 2026, 02:22 PM UTC

    We have identified some processing issues with NBE in EGYPT. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. investigating Apr 28, 2026, 05:12 PM UTC

    The case is already under review with the processor, We’ll keep you informed.

  3. resolved Apr 28, 2026, 06:08 PM UTC

    This incident has been resolved.