dLocal incident

[Peach-Nedbank] Apparent incident with payment processing in South Africa

Minor Resolved View vendor source →

dLocal experienced a minor incident on July 13, 2026 affecting South Africa - Payment Processors, lasting 6h 50m. The incident has been resolved; the full update timeline is below.

Started
Jul 13, 2026, 11:23 AM UTC
Resolved
Jul 13, 2026, 06:13 PM UTC
Duration
6h 50m
Detected by Pingoru
Jul 13, 2026, 11:23 AM UTC

Affected components

South Africa - Payment Processors

Update timeline

  1. investigating Jul 13, 2026, 11:23 AM UTC

    We have identified some processing issues with Peach-Nedbank in South Africa. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. investigating Jul 13, 2026, 01:26 PM UTC

    We are continuing to investigate this issue and will share further updates as soon as more information is available

  3. investigating Jul 13, 2026, 04:41 PM UTC

    The Peach team has escalated the issue to Nedbank. We are awaiting their feedback and will provide an update once received.

  4. resolved Jul 13, 2026, 06:13 PM UTC

    This incident has been resolved.