dLocal incident

[Smart Pix] Apparent incident with payment processing in Brazil

Minor Resolved View vendor source →

dLocal experienced a minor incident on April 28, 2026 affecting Brazil - Payment Processors, lasting 10h 48m. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2026, 01:23 AM UTC
Resolved
Apr 28, 2026, 12:11 PM UTC
Duration
10h 48m
Detected by Pingoru
Apr 28, 2026, 01:23 AM UTC

Affected components

Brazil - Payment Processors

Update timeline

  1. investigating Apr 28, 2026, 01:23 AM UTC

    We are currently investigating this issue.

  2. investigating Apr 28, 2026, 04:17 AM UTC

    Issue is escalated to the processor and still investigating, no ETA available ..

  3. investigating Apr 28, 2026, 10:51 AM UTC

    Processor is actively working on restoring the services soon ..

  4. resolved Apr 28, 2026, 12:11 PM UTC

    This incident has been resolved.