dLocal incident

[NBE] Apparent incident with payment processing in Egypt

Minor Resolved View vendor source →

dLocal experienced a minor incident on April 27, 2026 affecting Egypt - Payment Processors, lasting 2h 32m. The incident has been resolved; the full update timeline is below.

Started
Apr 27, 2026, 03:49 PM UTC
Resolved
Apr 27, 2026, 06:22 PM UTC
Duration
2h 32m
Detected by Pingoru
Apr 27, 2026, 03:49 PM UTC

Affected components

Egypt - Payment Processors

Update timeline

  1. investigating Apr 27, 2026, 03:49 PM UTC

    We have identified some processing issues with NBE in Egypt. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. investigating Apr 27, 2026, 05:37 PM UTC

    We are still checking with the processor the reason of the issues.

  3. resolved Apr 27, 2026, 06:22 PM UTC

    This incident has been resolved.