dLocal incident

[Nequi] Apparent incident with payment processing in Colombia

Minor Resolved View vendor source →

dLocal experienced a minor incident on July 10, 2026 affecting Colombia - Payment Processors, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2026, 04:55 AM UTC
Resolved
Jul 10, 2026, 05:26 AM UTC
Duration
31m
Detected by Pingoru
Jul 10, 2026, 04:55 AM UTC

Affected components

Colombia - Payment Processors

Update timeline

  1. investigating Jul 10, 2026, 04:55 AM UTC

    We have identified some processing issues with Nequi in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Jul 10, 2026, 05:26 AM UTC

    This incident has been resolved.