dLocal incident
[Credibanco-Occidente] Apparent incident with payment processing in Colombia
dLocal experienced a minor incident on June 15, 2026 affecting Colombia - Payment Processors, lasting 14m. The incident has been resolved; the full update timeline is below.
Affected components
Colombia - Payment Processors
Update timeline
- investigating Jun 15, 2026, 02:06 PM UTC
We have identified some processing issues with Credibanco-Occidente in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.
- resolved Jun 15, 2026, 02:21 PM UTC
This incident has been resolved.