dLocal incident

[BANCOPPEL S.A. INSTITUCION DE BANCA MULT] Apparent incident with payment processing in Mexico

Minor Resolved View vendor source →

dLocal experienced a minor incident on April 25, 2026 affecting Mexico - Payment Processors, lasting 1h 26m. The incident has been resolved; the full update timeline is below.

Started
Apr 25, 2026, 12:02 AM UTC
Resolved
Apr 25, 2026, 01:29 AM UTC
Duration
1h 26m
Detected by Pingoru
Apr 25, 2026, 12:02 AM UTC

Affected components

Mexico - Payment Processors

Update timeline

  1. investigating Apr 25, 2026, 12:02 AM UTC

    We have identified some processing issues with BANCOPPEL S.A. INSTITUCION DE BANCA MULT in Mexico. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Apr 25, 2026, 01:29 AM UTC

    This incident has been resolved.