dLocal incident

[BANCO PICHINCHA C.A] Apparent incident with payment processing in Ecuador

Minor Resolved View vendor source →

dLocal experienced a minor incident on June 10, 2026 affecting Ecuador - Payment Processors, lasting 33m. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2026, 02:17 PM UTC
Resolved
Jun 10, 2026, 02:51 PM UTC
Duration
33m
Detected by Pingoru
Jun 10, 2026, 02:17 PM UTC

Affected components

Ecuador - Payment Processors

Update timeline

  1. investigating Jun 10, 2026, 02:17 PM UTC

    We have identified some processing issues with Kushki-Bco Pacifico in Ecuador. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Jun 10, 2026, 02:51 PM UTC

    This incident has been resolved.