dLocal incident

[Arcus] Apparent incident with payment processing in Mexico

Minor Resolved View vendor source →

dLocal experienced a minor incident on June 9, 2026 affecting Mexico - Payment Processors, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Jun 09, 2026, 04:29 PM UTC
Resolved
Jun 09, 2026, 05:01 PM UTC
Duration
31m
Detected by Pingoru
Jun 09, 2026, 04:29 PM UTC

Affected components

Mexico - Payment Processors

Update timeline

  1. investigating Jun 09, 2026, 04:29 PM UTC

    We have identified some processing issues with Arcus in Mexico. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Jun 09, 2026, 05:01 PM UTC

    This incident has been resolved.