dLocal incident

[BANCOPPEL S.A. INSTITUCION DE BANCA MULT] Apparent incident with payment processing in Mexico

Minor Resolved View vendor source →

dLocal experienced a minor incident on June 7, 2026 affecting Mexico - Payment Processors, lasting 4h 29m. The incident has been resolved; the full update timeline is below.

Started
Jun 07, 2026, 08:47 AM UTC
Resolved
Jun 07, 2026, 01:16 PM UTC
Duration
4h 29m
Detected by Pingoru
Jun 07, 2026, 08:47 AM UTC

Affected components

Mexico - Payment Processors

Update timeline

  1. investigating Jun 07, 2026, 08:47 AM UTC

    We have identified some processing issues with BANCOPPEL S.A. INSTITUCION DE BANCA MULT in Mexico. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. investigating Jun 07, 2026, 12:57 PM UTC

    We are continuing to investigate this incident with the processor. we will keep you posted

  3. resolved Jun 07, 2026, 01:16 PM UTC

    This incident has been resolved.