dLocal incident

[Redeban-Occidente] Apparent incident with payment processing in Colombia

Minor Resolved View vendor source →

dLocal experienced a minor incident on June 1, 2026 affecting Colombia - Payment Processors, lasting 3h 36m. The incident has been resolved; the full update timeline is below.

Started
Jun 01, 2026, 12:13 PM UTC
Resolved
Jun 01, 2026, 03:50 PM UTC
Duration
3h 36m
Detected by Pingoru
Jun 01, 2026, 12:13 PM UTC

Affected components

Colombia - Payment Processors

Update timeline

  1. investigating Jun 01, 2026, 12:13 PM UTC

    We have identified some processing issues with Redeban-Occidente in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. investigating Jun 01, 2026, 02:18 PM UTC

    We are continuing to review the incident

  3. resolved Jun 01, 2026, 03:50 PM UTC

    This incident has been resolved.