dLocal incident

[OXXO] Apparent incident with payment processing in Mexico

Minor Resolved View vendor source →

dLocal experienced a minor incident on June 1, 2026 affecting Mexico - Payment Processors, lasting 3h 44m. The incident has been resolved; the full update timeline is below.

Started
Jun 01, 2026, 09:29 AM UTC
Resolved
Jun 01, 2026, 01:13 PM UTC
Duration
3h 44m
Detected by Pingoru
Jun 01, 2026, 09:29 AM UTC

Affected components

Mexico - Payment Processors

Update timeline

  1. investigating Jun 01, 2026, 09:29 AM UTC

    We have identified some processing issues with OXXO in Mexico. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. investigating Jun 01, 2026, 12:58 PM UTC

    We are continuing to review the incident. we will keep you posted

  3. resolved Jun 01, 2026, 01:13 PM UTC

    This incident has been resolved.