dLocal incident

[PicPay & PICPAY BANK BANCO MULTIPLO S A] Apparent incident with payment processing in Brazil

Minor Resolved View vendor source →

dLocal experienced a minor incident on June 1, 2026 affecting Brazil - Payment Processors, lasting 53m. The incident has been resolved; the full update timeline is below.

Started
Jun 01, 2026, 05:51 AM UTC
Resolved
Jun 01, 2026, 06:45 AM UTC
Duration
53m
Detected by Pingoru
Jun 01, 2026, 05:51 AM UTC

Affected components

Brazil - Payment Processors

Update timeline

  1. investigating Jun 01, 2026, 05:51 AM UTC

    We have identified some processing issues with PicPay & PICPAY BANK BANCO MULTIPLO S A in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Jun 01, 2026, 06:45 AM UTC

    This incident has been resolved.