dLocal incident

[Redeban-Occidente] Apparent incident with payment processing in Colombia

Minor Resolved View vendor source →

dLocal experienced a minor incident on June 1, 2026 affecting Colombia - Payment Processors, lasting 2h 7m. The incident has been resolved; the full update timeline is below.

Started
Jun 01, 2026, 05:18 AM UTC
Resolved
Jun 01, 2026, 07:26 AM UTC
Duration
2h 7m
Detected by Pingoru
Jun 01, 2026, 05:18 AM UTC

Affected components

Colombia - Payment Processors

Update timeline

  1. investigating Jun 01, 2026, 05:18 AM UTC

    We have identified some processing issues with Redeban-Occidente in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Jun 01, 2026, 07:26 AM UTC

    This incident has been resolved.