dLocal incident

[Mpesa] Apparent incident with payment processing in Kenya

Minor Resolved View vendor source →

dLocal experienced a minor incident on April 24, 2026 affecting Kenya - Payment Processors, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2026, 03:43 AM UTC
Resolved
Apr 24, 2026, 04:02 AM UTC
Duration
18m
Detected by Pingoru
Apr 24, 2026, 03:43 AM UTC

Affected components

Kenya - Payment Processors

Update timeline

  1. investigating Apr 24, 2026, 03:43 AM UTC

    We have identified some processing issues with Mpesa in Kenya. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Apr 24, 2026, 04:02 AM UTC

    This incident has been resolved.