dLocal incident

[Oxxo Direct] Apparent incident with payment processing in Mexico

Minor Resolved View vendor source →

dLocal experienced a minor incident on April 24, 2026 affecting Mexico - Payment Processors, lasting 5m. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2026, 03:23 AM UTC
Resolved
Apr 24, 2026, 03:29 AM UTC
Duration
5m
Detected by Pingoru
Apr 24, 2026, 03:23 AM UTC

Affected components

Mexico - Payment Processors

Update timeline

  1. investigating Apr 24, 2026, 03:23 AM UTC

    We have identified some processing issues with OXXO DIRECT in MEXICO. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved Apr 24, 2026, 03:29 AM UTC

    This incident has been resolved.