dLocal incident

[Interswitch] Apparent incident with payment processing in Nigeria

Minor Resolved View vendor source →

dLocal experienced a minor incident on April 23, 2026 affecting Nigeria - Payment Processors, lasting 17h 57m. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2026, 06:51 AM UTC
Resolved
Apr 24, 2026, 12:49 AM UTC
Duration
17h 57m
Detected by Pingoru
Apr 23, 2026, 06:51 AM UTC

Affected components

Nigeria - Payment Processors

Update timeline

  1. investigating Apr 23, 2026, 06:51 AM UTC

    We have identified some latencies issues with INTERSWITCH in NIGERIA. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. investigating Apr 23, 2026, 09:30 AM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 23, 2026, 12:27 PM UTC

    We are continuing to investigate this issue.

  4. investigating Apr 23, 2026, 01:27 PM UTC

    We have identified some latencies issues with INTERSWITCH in NIGERIA. We have contacted the processor and we will provide an update as soon as it becomes available.

  5. investigating Apr 23, 2026, 02:14 PM UTC

    We have identified some latencies issues with INTERSWITCH in NIGERIA. We have contacted the processor and we will provide an update as soon as it becomes available.

  6. investigating Apr 23, 2026, 03:55 PM UTC

    We have identified some latencies issues with INTERSWITCH. We have contacted the processor and we will provide an update as soon as it becomes available.

  7. investigating Apr 23, 2026, 05:10 PM UTC

    We are continuing to investigate this issue.

  8. investigating Apr 23, 2026, 06:08 PM UTC

    We are continuing to investigate this issue.

  9. investigating Apr 23, 2026, 09:58 PM UTC

    We are continuing to investigate this issue.

  10. investigating Apr 24, 2026, 12:48 AM UTC

    We are continuing to investigate this issue.

  11. resolved Apr 24, 2026, 12:49 AM UTC

    This incident has been resolved.