dLocal incident

[BreB] Apparent incident with payment processing in Colombia

Minor Resolved View vendor source →

dLocal experienced a minor incident on May 24, 2026 affecting Colombia - Payment Processors, lasting 53m. The incident has been resolved; the full update timeline is below.

Started
May 24, 2026, 06:40 PM UTC
Resolved
May 24, 2026, 07:34 PM UTC
Duration
53m
Detected by Pingoru
May 24, 2026, 06:40 PM UTC

Affected components

Colombia - Payment Processors

Update timeline

  1. investigating May 24, 2026, 06:40 PM UTC

    We have identified some processing issues with Movii in COLOMBIA. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. investigating May 24, 2026, 06:44 PM UTC

    We are continuing to investigate this issue.

  3. resolved May 24, 2026, 07:34 PM UTC

    This incident has been resolved.