dLocal incident

Bancolombia Apparent incident with payment processing in Colombia

Minor Resolved View vendor source →

dLocal experienced a minor incident on May 22, 2026 affecting Colombia - Payment Processors, lasting 4m. The incident has been resolved; the full update timeline is below.

Started
May 22, 2026, 11:15 PM UTC
Resolved
May 22, 2026, 11:20 PM UTC
Duration
4m
Detected by Pingoru
May 22, 2026, 11:15 PM UTC

Affected components

Colombia - Payment Processors

Update timeline

  1. investigating May 22, 2026, 11:15 PM UTC

    We have identified some processing issues with Bancolombia in COLOMBIA. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved May 22, 2026, 11:20 PM UTC

    This incident has been resolved.