dLocal incident

[Azul] Apparent incident with payment processing in Domincian Republic.

Minor Resolved View vendor source →

dLocal experienced a minor incident on May 16, 2026 affecting Dominican Republic - Payment Processors, lasting 1h 6m. The incident has been resolved; the full update timeline is below.

Started
May 16, 2026, 04:45 PM UTC
Resolved
May 16, 2026, 05:51 PM UTC
Duration
1h 6m
Detected by Pingoru
May 16, 2026, 04:45 PM UTC

Affected components

Dominican Republic - Payment Processors

Update timeline

  1. investigating May 16, 2026, 04:45 PM UTC

    We have identified some processing issues with AZUL in DOMINCIAN REPUBLIC. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved May 16, 2026, 05:51 PM UTC

    This incident has been resolved.