dLocal incident

[Access Bank Plc (Nigeria)] Apparent incident with payment processing in Nigeria

Minor Resolved View vendor source →

dLocal experienced a minor incident on May 12, 2026 affecting Nigeria - Payment Processors, lasting 5h 17m. The incident has been resolved; the full update timeline is below.

Started
May 12, 2026, 10:14 AM UTC
Resolved
May 12, 2026, 03:32 PM UTC
Duration
5h 17m
Detected by Pingoru
May 12, 2026, 10:14 AM UTC

Affected components

Nigeria - Payment Processors

Update timeline

  1. investigating May 12, 2026, 10:14 AM UTC

    We have identified some processing issues with Access Bank Plc (Nigeria) in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. investigating May 12, 2026, 01:32 PM UTC

    The processor is still in communication with the bank, they're still working to resolve the incident. we will keep you posted

  3. resolved May 12, 2026, 03:32 PM UTC

    This incident has been resolved.