dLocal incident

[Doku] Apparent incident with payment processing in Indonesia

Minor Resolved View vendor source →

dLocal experienced a minor incident on May 12, 2026 affecting Indonesia - Payment Processors, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
May 12, 2026, 03:44 AM UTC
Resolved
May 12, 2026, 04:08 AM UTC
Duration
23m
Detected by Pingoru
May 12, 2026, 03:44 AM UTC

Affected components

Indonesia - Payment Processors

Update timeline

  1. investigating May 12, 2026, 03:44 AM UTC

    We have identified some processing issues with DOKU in INDONESIA. We have contacted the processor and we will provide an update as soon as it becomes available.

  2. resolved May 12, 2026, 04:08 AM UTC

    This incident has been resolved.