dLocal incident

[BAC Credomatic International ] Apparent incident with payment processing in Central America

Minor Resolved View vendor source →

dLocal experienced a minor incident on April 14, 2026 affecting Costa Rica - Payment Processors and El Salvador - Payment Processors and 1 more component, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Apr 14, 2026, 05:18 PM UTC
Resolved
Apr 14, 2026, 05:51 PM UTC
Duration
32m
Detected by Pingoru
Apr 14, 2026, 05:18 PM UTC

Affected components

Costa Rica - Payment ProcessorsEl Salvador - Payment ProcessorsGuatemala - Payment ProcessorsHonduras - Payment ProcessorsNicaragua - Payment ProcessorsPanama - Payment Processors

Update timeline

  1. investigating Apr 14, 2026, 05:18 PM UTC

    We have identified some processing issues with BAC CREDOMATIC INTERNATIONAL in Central America. We are checking the cause of the incident with the processor and we will provide an update as soon as it becomes available.

  2. resolved Apr 14, 2026, 05:51 PM UTC

    This incident has been resolved.