dLocal incident

[Cellulant] Apparent incident with payment processing in Ivory Coast

Major Resolved View vendor source →

dLocal experienced a major incident on May 8, 2026 affecting Ivory Coast - Payment Processors, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 10:24 AM UTC
Resolved
May 08, 2026, 11:09 AM UTC
Duration
45m
Detected by Pingoru
May 08, 2026, 10:24 AM UTC

Affected components

Ivory Coast - Payment Processors

Update timeline

  1. investigating May 08, 2026, 10:24 AM UTC

    We have identified some processing issues with Cellulant in IVORY COAST . We have contacted the processor and we will provide an update as soon as it becomes available.

  2. monitoring May 08, 2026, 11:05 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 08, 2026, 11:09 AM UTC

    This incident has been resolved.